Lastly, regarding redemptions - as a social casino, unlike a 'gambling' site, we offer sweepstakes prizes. If you would like more information on this, please have a browse of the following. Do keep in mind that you can enjoy the games we offer without ever needing to make a purchase - With multiple ways available to you, in which to obtain both Gold Coins and Sweeps Coins, from the daily login bonus to participating in competitions and promotions. To get a better understanding of this, please check out the following overview article in our FAQ.
All our games operate via a certified random number generator (RNG), a type of computer program that ensures all results, from every game, are completely random, every time.
Firstly, it's great to hear you're liking the games - thank you for your continued support! I'd like to say, particularly as a person who enjoys games like these myself, I do understand how at times, it can be frustrating when you experience a bout of 'bad luck' - however please do keep in mind, the games we offer, as a form of entertainment are games of chance and luck, and as such, both 'good' and 'bad' streaks can be expected - there is no guarantee every sweepstakes entry will result in a win. Hello there :) Thank you so much for taking the time to share your thoughts, we do very much like to hear how players are getting along & to read their feedback.
